Top Sculptures Ltd China Headquarters:
Add:708room,221#,Jiahe Road, Huli district, Xiamen City CHINA.
WhatsApp:+86-13515962223 Skype: topsculptures
2) For Individual Customers
We not only supply products to wholesalers, retailers and builders, but also supply directly to individual customers. It’s more easy and convenient for individual customer to purchase directly from China now.
Normally, customer purchase specific items for their house, such like fireplace, bathtub, medallion, column, balustrade, door/window surround, molding, garden items (fountain, vase, statue, gazebo, table, bench, animal, etc.) etc. You can select the design you like from our website, or send your own design with picture or drawing for our custom production.Since we have supplied a lot of products to individual customers, we have some experience for service to individual customers. You may not familiar with stone products, you may purchase overseas first time and not know about the process, please feel free to contact us for any enquiries or questions. It’s our pleasure to offer any useful information to you.
Here below are some information to your reference, and hope they are helpful to you.
ORDER PROCEDURE FOR INDIVIDUAL CUSTOMERS
1. Enquiry the items you want with specific requirements of design, size, material, quantity etc.
2. We offer our best price to you according to your enquiry.
3. You place the order to us if everything is finalized including the price.
4. We make a proforma invoice for your order confirmation.
5. You confirm the proforma invoice if no questions, and arrange prepayment to start the production.
6. We take pictures of the finished products for your confirmation when they are finished. You are also welcome to our factory for inspection of the products yourself.
7. We arrange shipment and offer the shipping documents copy to you after shipment for the balance payment. The original shipping documents will be sent to you on receiving the balance payment from you.
8. You clear the customs with the original shipping documents and get the products.
1. We can do any custom works as per customer’s requirements.
2. T/T (telegraph transfer) is the main payment item for individual order.
3. 30-50% down payment is required for order.
4. The production time is about 4 weeks normally, and it depends on the specific order details.
5. The B/L (bill of lading) would be shown to buyer within one week after shipment.
6. The local shipping agent (which information will be showed on the B/L) will inform buyer by telephone or fax before shipment arrival . Buyer also can check the status of the shipment with the shipping agent.
Services / FAQs & Order Procedures
1) For Wholesalers / Retailers / Builders
What are your main advantages?
a.15 years' export experience, clients in 45 countries
b. Own quarries and factories make stable supply and competitive prices.
c. 200 cavers in marble factory and 150 cavers in granite factory make clients no worry of delivery.
d. fine quality checking, view the introduction at homepage.
Do you accept retail order? What is the minimum quantity you require?
Yes, we do accept retail order. We sell to wholesaler, retailer and individual, with different price policy. No minimum order requirement.
Do you also make customized design?
Yes. We can do any dimension for any products as per client requirement.
What is your port of loading?
Marble Sculpture, sandstone, limestone, travertine - mainly ship from Xingang (Tianjin), China Granite - ship from Xiamen, China
How long can my order be finished? How soon can I get my ordered products?
1) Normally one container order needs 10 - 25 days.
2) transportation duration information:
West European main port: 27 days
Felixstowe / Belfast / South Ampton: 40 days
Western coast of America: about 18 days
Eastern coast of America: about 30 days
Other destination please email us to get our answer.
Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?
Yes, we are sure that our packing is safe enough. We use strong wooden crates for outside packing. Inside, we use carboard box. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, firstly you can refer to the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take the responsibility.
What is your acceptable payment?
L/C (Letter of Credit), T/T (Telegraphic transfer), D/P
How can I get more information or place an order?
Please email, fax or call us to place your order.
Tel: +86 592-2963796
Fax: +86 592-2963796
1. Selection of products and specify the dimensions. To get confirmation of stone. Samples are available.
2. Estimation and quotation on products, shipping and insurance cost.
3. Confirmation about the order information (quantity, price, delivery time, payment terms etc.).
4. Down payment to be sent or L/C to be set up. Fax bank statement as confirmation.
5. Production by our factory. Inspection of the finished products (customer comes here to inspect or our inspectors do it).
6. Packing, transport, make shipment to your nearest port or your final address. Submit the relevant documents (invoice, packing list, bill of lading) to the bank or fax them directly to clients to require the balance's payment.